Four entry points — depending on where it hurts.
Every service starts with a concrete problem. In the first 20 minutes we clarify what needs to happen first.
01
IT Support & Helpdesk
Tickets pile up, updates happen only in emergencies, responsibilities are unclear. I bring structure to day-to-day operations.
- Incident response and triage
- Maintenance, monitoring, documentation
- Relief for internal teams
02
Security & Resilience
Risks are felt rather than measured. Backups exist but nobody has tested them. I make security concrete.
- Risk analysis with action backlog
- Backup and recovery reality check
- Prioritised protection measures
03
Systems Architecture
Too many tools, too little overview. Every change feels risky. I create a target picture with a clear sequence.
- Inventory and dependency mapping
- Target architecture and migration path
- Decision briefs for leadership
04
Local AI — Kim
Use AI without giving up control of your data. I implement local workflows for documents and knowledge.
- Feasibility check for local infrastructure
- Pilot workflows with governance
- Rollout only when value is clear
Typical Starter Packages
| Package | Outcome | Timeframe |
|---|---|---|
| IT Baseline Review | Top risks + 30-day actions | 2 – 5 days |
| Security Check | Risk picture + prioritised steps | 3 – 7 days |
| Architecture Review | Target picture + migration sequence | 5 – 10 days |
| Kim Feasibility | PoC plan with effort and value | 3 – 8 days |